Refund Policy

Effective Date: 17th April, 2024

Company Name: Diaforaison Services Pvt Limited

Official Email: logistics@lorrigo.com

1. Refund Eligibility

Diaforaison Services Pvt Limited offers refunds under the following conditions:

Refunds are processed only if there is a positive balance in the customer's wallet.

Refunds are issued if the customer's account with Diaforaison Services Pvt Limited is closed and

all outstanding bills or charges have been settled.

2. Refund Process

To request a refund, customers must contact Diaforaison Services Pvt Limited at

logistics@lorrigo.com.

Customers must provide their account details and a brief explanation of the refund request.

Diaforaison Services Pvt Limited will review the request and verify the eligibility criteria.

If eligible, refunds will be processed within [number] business days via the original payment

method used.

3. Non-Refundable Items

The following items are non-refundable:

Service fees, transaction charges, or processing fees incurred during transactions.

Any charges related to ongoing services or subscriptions.

4. Contact Information

For any questions or concerns regarding refunds, please contact Diaforaison Services Pvt Limited

at:

Email: logistics@lorrigo.com

Phone: +91-9310545160

5. Policy Changes

Diaforaison Services Pvt Limited reserves the right to modify or amend this refund policy at any

time. Customers will be notified of any changes via email or through the Diaforaison Services Pvt

Limited website.