Privacy Policy

We at Diaforaison Services Private Limited (“Lorrigo”) consider customer trust as our top priority. We deliver services to millions of customers across the country. Our customers trust us with some of their most sensitive information. This document informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data.


1. What do we collect?

Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information(PII) that can be used to contact or identify you. Personally, Identifiable Information may include, but is not limited to:

Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of cookies we use:

2. How do we collect your data?

We build a range of services that you would find it on our website, and in order to achieve this we collect personal data from you in a number of ways including:

3. Why do we collect your data?

We use the collected data for various purposes including but not limited to the following:

We use the collected data for various purposes including but not limited to the following:

4. Why do we share you data and with whom?

As a rule, we do not share your data with any third party apart from the following mentions:

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Lorrigo’s Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on our Website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:

Third Party Vendors

We may employ third party vendors and individuals to facilitate our services or to perform Service-related transactions or to assist us in analysing how our Service is used.

Lorrigo will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Before we engage any third-party vendor, we check their security practices and regularly conduct their security and privacy assessments.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose whatsoever. Also, we bind our third-party vendors in the contract to secure your data by putting monetary liabilities and surveillance practices and hence, adhering to this privacy policy.

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

5. How long do we keep you personal data?

We will retain your personal information for as long as needed to fulfill the purpose for which we collected it and for a reasonable period thereafter in order to comply with audit, contractual, technical and legal requirements and/or to resolve any future disputes. We may retain aggregated or de-identified data indefinitely or to the extent allowed by applicable law.

6. How do we secure your personal data?

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use. Exceptionally if any personal data is present on the package or letter, it may be visible to unauthorized individuals.

Application, data, infrastructure and network security is our key focus areas where data security practices are enforced. We also Adhere to international standard certifications to complement the enforced practices. Considering “Right to Privacy” as a fundamental right of an individual, we have adopted enough measures to protect privacy.

7. What are your rights as a data subject?

You have the right to enquire on:

8. Changes to this privacy policy

We may update Lorrigo’s Privacy Policy from time to time. The revised policy will be updated and posted on the website directly. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

By using our services, you consent to our Privacy Policy and Cookie policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at